Personalized Orders

1How do I personalize a cutting board / spoon?
Upon checkout there is a section for notes, be sure to leave us a message indicating which style and context you want engraved on the board / spoon. Our team of designers will create a design proof for your right away for your approval before we start production.
2How long does a design proof take?
A Bizzib designer will get back to you within 48 hours after your purchase with a design proof.
3Can I add my company logo on cutting boards / spoon?
Of course! We believe these cutting boards / spoons make great gifts for any business. Send us your logo in a email after your purchase and our designers will be sure to include that into the proof for you. We offer company discounts on cutting boards when you order 15 or more, be sure email us if this applies to you.
4I don't like any designs, now what?
Contact our team, and we will be happy to help you come up with a solution that best suits your needs.
5What happens if I ordered a board and forgot to include my personalized context?
Our team at Bizzib Design will reach out to you within 48 hours enquiring about what you wish to have on the board / spoon. If no further response has been received, we will wait until we hear from you. Therefore we will not send you an empty board or spoon unless requested.

Returns / Shipping

1I am not satisfied with my order, what can I do?
Send Bizzib Design a email identifying the problems of the order and we will be happy to help you. In any case we will offer to remake the board if there was any mistakes on our part free of courtesy.
2Boards arrived broken or damaged!
Contact Bizzib Design via email or phone, be sure to take photos of the damaged product and send them to us. We ship with Canada Post, and always include insurance so if anything were to happen we will resend you a new board free of charge.
3Getting close to Christmas, will my gifts arrive on time?
We know the importance of these gifts arriving onetime. We will do everything we can as we get closer to Christmas day to ensure your gifts arrive on time. A message on our site will appear to let you know if we have passed the deadline to meed Christmas Day gifts.
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